Track your order
Check your order status online
Without an account
Use the "View your order" link in your order confirmation email to open your order status page.
Changing your order
If you need to amend your order or artwork, please contact us as soon as possible with your order number. Contact us
At a glance
Your order, step by step
-
01
Order placed
Your order confirmation email includes a "View your order" link.
-
02
Production
Before dispatch. Plain items: 2–4 working days. Branded orders: 7–10 working days.
-
03
Dispatched
Delivery time counts from the day your order is dispatched.
-
04
Delivered
Next day to Northern Ireland and the Republic of Ireland, or 1–2 working days to GB, after dispatch.
Delivery
Delivery information
HQ & Production is based in Belfast. All orders are delivered Duty Paid and no additional paperwork is needed.
Free
On orders over £99 ex VAT (ROI: over €99)
£5.99
Ex VAT, on orders below £99 (ROI: €5.99)
Duty Paid
No additional paperwork is needed
Tracked
DPD, Royal Mail and local services
Shipping: Northern Ireland, Republic of Ireland and GB (England, Scotland & Wales)
- NI
Northern Ireland
£5.99 ex VAT, free over £99 ex VAT
Next day delivery after dispatch.
- ROI
Republic of Ireland
€5.99, free over €99
Next day delivery after dispatch.
- GB
Great Britain
England, Scotland & Wales
£5.99 ex VAT, free over £99 ex VAT
1–2 working days after dispatch.
Delivery times (from dispatch): next day to Northern Ireland and the Republic of Ireland; 1–2 working days to Great Britain (England, Scotland & Wales).
Delivery prices: Northern Ireland and Great Britain £5.99 ex VAT, free on orders over £99 ex VAT. Republic of Ireland €5.99, free on orders over €99.
Delivery times start once your order has been made and dispatched, so add the production lead time below (plain items 2–4 working days, branded orders 7–10 working days). If you need your order sooner, please contact us for options.
We use trusted couriers like DPD, Royal Mail and local services for safe, tracked delivery.
Production lead times (before dispatch)
At The Workwear Co., we pride ourselves on delivering quality products promptly and efficiently. Production happens before dispatch; delivery time is added after. Our standard lead times are as follows:
Branded orders
7–10
working days
Plain items
2–4
working days
These time frames are standard, but if you require your order sooner, please don't hesitate to get in touch with our team. In many cases, we can accommodate urgent requests.
Click & Collect
FreeWorkwear Co. (on completion)
Orders can be collected from our trade counter at The Workwear Co. HQ, Unit 11, Agnes Street Industrial Estate, Belfast, BT13 1GB. You will get an email invoice when your order is ready to collect.
Please note that the shipping timeline starts from the date your order is dispatched. For example, an order dispatched on Monday to Northern Ireland or the Republic of Ireland should arrive on Tuesday; GB orders arrive within 1–2 working days of dispatch.
If you have urgent deadlines or need your order sooner, please contact us as early as possible. We'll do our best to accommodate your requirements.
Full details: Delivery policy and Free Returns.
Contact us
Please have your order number ready when you get in touch.
- Phone(028) 90 749 719
- Customer supportsupport@theworkwearco.com
- Sales & general enquiriessales@theworkwearco.com
- WhatsAppChat with us on WhatsApp
- AddressThe Workwear Co., Unit 8 & 11, Agnes Street Industrial Estate, Belfast, BT13 1GB
- Office hoursMonday to Friday, 9:00am to 5:00pm. Closed on weekends and Bank Holidays.
View all your orders and their current status.
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